[The Nicks Fix]

Fleetwood Mac Fan Club Letters

A sample of the Fan Club letters are posted with permission from the Fleetwood Mac Fan Club. These letters are sent to fan club members first, and the members receive all letters. If you are intersted in joining the Fleetwood Mac Fan Club, visit the Fan Club page.

 


April 7, 2003

NEW MEMBER BENEFITS - BOARD AND LIVE CHAT
NEW MAC SITE DEBUT 4/15
ABOUT OUR CLUB FILM CREW GETTING EXCLUSIVES FOR YOU ON SATURDAY
FREE POSTER DRAWING ON MONDAY
PRESALE THIS THURSDAY


We'll be launching an entirely new site for Fleetwood Mac on the 15th of
April.  You'll find direct Fan Club entry in the new site and all of
your current links will still work.

We're adding a special Member Only benefit with the new site.  Members
will receive exclusive access to a new Chat board within the Member
site.  (To access the Board you'll need to be a Club Member and
accept/follow the specific Board rules.) There will not be a Chat for
non-members at FleetwoodMac.com.  In addition to the 24/7 Board, we'll
offer you live chats from time-to-time and expect to have members of
Fleetwood Mac (including fascinating people like assistants, technical
people and of course the Band) join us for some of these.

These additions should make for a vibrant, interactive experience!

On Saturday we brought our Club film crew, photographers and sound team
to a special filming of Fleetwood Mac in concert.  This filming was
designed to get promotional footage for the upcoming launch of the
record and concert tour.  We have exclusive footage and stills for Club
Members and should be posting these within a week.  As the tour gets
underway, we plan to bring you constant updates in stills, video and
audio recordings from all the members right from the road!  As soon as
we go up with any of this content, we'll email all of you!

Finally - I just received two copies of the large posters designed to
promote the record in major retail stores.  They are two sided and have
wooden hangers.  We'll draw two random names from our membership on
Monday afternoon and ship these off FREE to the lucky winners!  We plan
on having many more prize sessions like this as we get into the tour and
gain unusual or rare merch!  In fact, I had a meeting with the tour
merch firm and management last Friday and we have all agreed to set
aside specialty prizes just for you - our Members.  We'll also have
discounts on concert merch for you and expect to have some items that
can only be purchased by our membership!

Final note - This coming Thursday and Friday there is a Members-Only
presale for Anaheim and Staples as they are each booked for a second
concert!  More news about that as we get closer.

Warm Regards,

Jonathan Todd
Director
& Kelly, Laura, Carol, Jennifer, Girshon, Dwayne, Kelli and your Club
Staff


March 25, 2003

IN THIS MAJOR UPDATE:

1.  Presale #2 instructions for this Thursday & Friday
2.  New Photos on the Club Site from Rehearsals
3.  Frequently asked questions and tips for the presale

If you're joining this presale - please print these instructions out,
read them carefully and have them by your side when you log on to the
presale! =========================================================== All
of the Club Staff want to take a moment to say Thanks!  Fleetwood Mac
created this opportunity to serve their fans.  Simple idea - You ROCK
their world as superfans - You deserve a presale! Our staff has been up
24/7 to make this happen!  We wish you the best of luck getting the
tickets you seek during this presale.  There may be some frustrating
moments as a lot of systems come together to make this work for you.  No
matter what arises, please keep in mind that you have TWO DAYS of
exclusive presale time before the huge crowds (public onsale).  We've
even included an emergency contact number for you in case you have
issues that the ticketing agencies can't solve for you (see bottom of
letter).

YOUR TICKET PASSWORD IS:  xxxxxx

YOUR TICKET PASSWORD is the password you'll use on Ticketmaster and
Tickets.com to identify you as a Club Member who qualifies for Fan Club
Presale Access!

THIS IS NOT VALID UNTIL the CLUB PRESALE BEGINNING 3/27.
---------------------------------------------------------------
To enter the club site you use your LOGIN NAME AND PASSWORD LISTED
BELOW:

YOUR LOGIN NAME FOR THE CLUB SITE IS:  xxxxxx

YOUR PASSWORD FOR THE CLUB SITE IS:  xxxxxxx

Visit the Club at: http://www.fleetwoodmac.com/fans/fans_fast.htm 

CLICK ON THE "MEMBERS ONLY" LINK 

JUST ADDED!  PHOTOS FROM THE REHEARSALS LAST WEEK!!!!  Follow the links
from "Video" in the Club main page or click (or copy this link to your
browser):

http://www.fleetwoodmac.com/members/exclusive_video_photos.htm 

Remember - These shots can't be seen by anyone other than Club members
and are taken just for you!  In the coming weeks during the tour you'll
see more exclusive candid shots, video and audio JUST FOR YOU from
FLEETWOOD MAC!  Thanks for being a Club Member!
-----------------------------------------------------------------

Reminder:  NO CLUB PRESALES ARE ON NOW!  If you see presales at
ticketmaster or tickets.com these are VENUE PRESALES for 

season ticket holders or VIP's.  They have a DIFFERENT block of seats
than ours and won't affect Club seats available at the next presale.

Our next presale is THIS THURSDAY AND FRIDAY - 3/27-3/28! All concerts
scheduled to go on sale at 9:00 am LOCAL TIME on 3/27 and all concerts
scheduled to close at 9:00 pm LOCAL TIME on 3/28. (Time controlled by
ticketing agencies and may not be exact. LOCAL TIME IS LOCAL TIME AT THE
VENUE - for instance, IF YOU ARE IN LONDON AND WANT THE ATLANTA SHOW,
LOG ON TO TICKETMASTER AT 9:00 AM ATLANTA TIME.)

All presales are through Ticketmaster except OAKLAND which will be sold
through Tickets.com. --------------------------------------------

THE FOLLOWING CONCERTS GO ON CLUB PRESALE DURING 3/27-3/28:


Sunday, June 01 Greenville, SC BiLo Center
Tuesday, June 03 Atlanta, GA Philips Arena
Thursday, June 12 Detroit, MI The Palace
Thursday, June 19 St. Paul, MN Xcel Energy Center
Sunday, June 22 Moline, IL The Mark of the Quad Cities
Friday, June 27 Chicago, IL AllState Arena
Saturday, July 05 Las Vegas, NV MGM Grand
Tuesday, July 08 San Jose, CA HP Pavillion at San Jose
Monday, July 21 Oakland, CA Oakland Arena (TICKETS.COM)

--------------------------------------------

DON'T SEE THE SHOW YOU WANT DURING THIS PRESALE?  OTHER OFFICIAL SHOW
DATES DUE FOR PRESALE IN THE NEAR FUTURE ARE LISTED AT:
http://www.fleetwoodmac.com/fans/concerts.htm We don't know when they
are coming on sale so please don't write and ask! As soon as we have
Official word on the next presale dates and shows, we'll send you a
letter!  All shows are subject to change by the Promoter without notice.

SUMMERFEST NOTE:
Sunday, June 29 Milwaukee, WI Summerfest:  THE PROMOTER NOTIFIED US
TODAY THAT THIS IS NOT AVAILABLE FOR PRESALE DUE TO THE NATURE OF
FESTIVAL TICKET SALES.  PLEASE PURCHASE ON PUBLIC SALE OR USE OUR
PRESALE FOR THE NEAREST CONCERT IN CHICAGO.

DALLAS NOTE:
Thursday, July 03 Dallas, TX American Airlines Center: The Promoter has
changed this presale date.  Presale is now to be scheduled within the
next two weeks.  Subject to change.  Please watch Club News for details.


Ticket prices are subject to convenience and processing fees. This is an
exclusive, internet-only presale, valid only while ticket supplies last.
------------------------------------------- DURING THIS TIME WE CAN'T
RESPOND TO INDIVIDUAL EMAILS! PLEASE DO NOT REPLY TO THIS MESSAGE.

We can't reply to e-mail fast enough and need to rely on these email
newsletters to give you information. If we know when something important
it will be published in these letters to you. Please don't reply to this
mail as we just can't respond once it gets this close. We promise you'll
have everything you need to know if you read the Club newsletters!
Thanks for understanding!  REMEMBER - You are purchasing tickets from
Ticketmaster or Tickets.com on their systems through their people.  If
you have questions not answered by this letter please contact the
ticketing group you are buying from through their customer service.  We
can't help with ticketing issues.  As your Club, we've blocked off the
seats.  The rest is up to you and the ticketing agency!  URGENT
QUESTIONS, call the Fan Hotline at 818.917.6479.  We'll try to return
your call quickly.

--------------------------------------------
ON 3/27 (AND 28) To get started:

1. Go to http://www.ticketmaster.com/artist/735087 (OR
WWW.TICKETMASTER.COM)

2. Select the show you want to attend.

3. Use your TICKET PASSWORD in the "Presale Password" box for access.
Password is case-sensitive so you must enter the password exactly as you
created it.

For tickets to the OAKLAND show, go to:
http://www.tickets.com/browse.cgi?pgid=2007180 (OR WWW.TICKETS.COM)

Only select shows are available at this time. Your password is good for
these presale dates. You'll be notified as soon as additional presale
dates for the remaining shows are announced.

Ticket prices are subject to convenience and processing fees. This is an
exclusive, internet-only presale, valid only while ticket supplies last.

OK - we REALLY want to make sure we can help iron out problems for you
if they arise so here's the EMERGENCY HELP HOTLINE INFO: 

1.  IF YOUR PASSWORD DOES NOT WORK DURING THE PRESALE, BE SURE YOU ARE
USING IT WITH THE CORRECT UPPER CASE and lower case LETTERS EXACTLY AS
YOU SEE IT HERE:   nicksfix

2.  If that doesn't work - we have a limited hotline assistance set up
for you.  Call the Club Hotline at 1.818.917.6479. 

You may not get through to a live Club Service Manager when you call our
Club Hotline. We have limited staff and ability to handle calls but want
to help in emergencies if possible. 

3. If you do not get a live Club Service Manager, please leave your
name, your login name, your email address and your telephone number and
we’ll return your call as soon as possible.  The Hotline closes after
the presale and no messages will be answered after the presale.

Ticketmaster Customer Service is trained to assist you!  They are the
front line.  We're here if you can't resolve it directly with them.
-------------------------------------------- A NOTE ABOUT HOW THE
PRESALES WORK:

WHAT SEATS ARE THERE FOR CLUB MEMBERS?

In most venues we've reserved 600 seats that are in the top 20% of the
floor seating just for club members!  The general public will be able to
get some first row seats at most venues we're working on AND we've been
able to reserve a block of first row seats for Fan Club members too. 
BUT - there are only so many front row seats.  If you get one -
Congrats!  This means many club members should  be able to get good
seats at most venues. Again, once the Club block is taken by Members,
the Members will have the right to purchase seats scheduled to go on
sale for the general public before the public offering begins. (Although
there will be good seats reserved for the general public too.) The
simple fact is that there are fewer Club Members than there are general
public so you compete for seats with fewer people than if you are not a
Member of the Club!

DOES THIS MEAN I'M GUARANTEED A GOOD SEAT?

NO!  There are no guarantees, but you should stand better chances of
getting what you'd like with the Club than without.  There are many
factors regarding grabbing a good seat at Ticketmaster!  See the section
below about this.  Additionally, there is a possibility that the seats
you want are already taken by other Club members or that technical
issues prohibit getting good seats for you.

HOW MANY SEATS CAN I BUY?

You may purchase up to 4 seats per show and up to 20 seats per concert
leg (All the shows in the USA through July) for each Club Member. 
Please don't join the club 2 or 3 times just to get more tickets.

HOW DOES TICKETMASTER ALLOCATE SEATS?

How can you log on at 9:00 am - get a bad selection, then do better in
10 minutes?  The Ticketmaster system lets you select and HOLD the best
in your category for a few minutes while making your sale.  If 400
members come on at 9:00 am and grab a hold for 4 tickets each, that's
1,600 seats in a venue.  At that moment, the 1601st seat shows for you. 
Meanwhile 200 seats get released when the earlier buyers decide they are
too expensive or they only want two or they are too inexpensive!   

The Fan Club offers a block of reserved seats that are great and then
selected general public seats before the GP gets access on the public
sale.
 HOW GOOD your seats are depends on when you sign in and how many others
are fighting for those seats when you are trying to buy.  The Fan Club
value regarding tickets is that you're choosing with a very small group
compared to the public onsale.  While you may not get the seats you
hoped for, the seats you get now should be better than what you would
get if you went to the public onsale. 

WHAT PROBLEMS CAN OCCUR?

In our first presale, there are no big system failures that we know of
but some ticketmaster markets opened before 9:00 am and some closed
early. The size of the systems we're dealing with here is huge.  While
an individual member may be impacted by this the "system" is working. 
If you didn't get what you want - Please try to log in again!  You may
find a new section available that has great seats. The biggest problem
we saw was the incorrect use of passwords by members.  Club Members -
please remember that your Ticket password is CASE SENSITIVE.  If your
password is: 

Hello1 

you can't log in with: 

heLLO1 or 

hello1 or 

HELLO1. 

WHO IS RESPONSIBLE FOR WHAT?

The Promoter is Concerts West. They're the best in the business.  They
work with Ticketmaster and Tickets.com who bring the tickets to you. 
These ticketing agencies are responsible for getting you connected with
your tickets.  The Club requests a block of tickets for a presale which
is offered to you through the ticketing agencies with the approval of
the promoter.  

I hope this helps clarify a bit.  There are a limited number of seats.
Presales give you a position that is generally (but not always) better
than fighting the masses at the public sales.

FOR INFORMATION FROM MANY MEMBERS WHO GOT THE SEATS THEY WANTED IN THE
LAST SALE, LOG ON TO MICK'S CHAT AT THE FOLLOWING LINK AND REVIEW THE
COMMENTS FROM PEOPLE WHO WORKED THE SYSTEM WELL!  

http://www.mickfleetwood.com/cgi-bin/yabb/YaBB.pl?board=news;action=disp
lay;num=1048115463


Finally - we know some of you are getting 2 emails or more of each item
we send.  Our apologies.  We're working on fixing it but can't take the
system down until after presales.

More soon!

Regards,

Jonathan, Kelly, Carol, Laura, Girshon, Delayne, Kelli and the Fleetwood
Mac Club Staff

March 20, 2003


Reminder:  NO CLUB PRESALES ARE ON NOW!  If you see presales at
ticketmaster or tickets.com these are VENUE PRESALES for season ticket
holders or VIP's.  They have a DIFFERENT block of seats than ours and
won't affect your ability to get Club seats at the next presale.

The promoters have rescheduled our next presale for 3/27-3/28!
All concerts scheduled to go on sale at 9:00 am LOCAL TIME on 3/27 and
all concerts scheduled to close at 9:00 pm LOCAL TIME on 3/28. (Time
controlled by ticketing agencies and may not be exact.)

All presales through Ticketmaster except OAKLAND which will be sold
through Tickets.com.

NEW CONCERTS ADDED AND GOING ON PRESALE 3/27-28!  

Saturday, July 19 San Diego, CA Cox Arena/Sports Arena
Friday, June 27 Chicago, IL AllState Arena

OTHER CONCERTS GOING ON CLUB PRESALE 3/27-28!

Sunday, June 01 Greenville, SC BiLo Center
Tuesday, June 03 Atlanta, GA Philips Arena
Thursday, June 12 Detroit, MI The Palace
Thursday, June 19 St. Paul, MN Xcel Energy Center
Sunday, June 22 Moline, IL The Mark of the Quad Cities
Friday, June 27 Chicago, IL AllState Arena
Sunday, June 29 Milwaukee, WI Summerfest
Thursday, July 03 Dallas, TX American Airlines Center
Saturday, July 05 Las Vegas, NV MGM Grand
Tuesday, July 08 San Jose, CA HP Pavillion at San Jose
Monday, July 14 Phoenix, AZ America West Arena
Saturday, July 19 San Diego, CA Cox Arena/Sports Arena
Monday, July 21 Oakland, CA Oakland Arena (TICKETS.COM)

More soon!

Regards,

Jonathan, Kelly, Carol, Laura, Girshon, Delayne, Kelli and the Fleetwood
Mac Club Staff



March 19, 2003



The promoters of the Fleetwood Mac tour have determined that due to the
pending potential conflict in Iraq, the presale scheduled to begin on
3/20 and the associated general public sale due to follow, will be
postponed. 


Carl Stubner, President of Immortal Records Music Division and the
Artist Manager speaking on behalf of Fleetwood Mac, said, “Based on the
current global situation and out of respect for those Americans, and
their families, who are called on to serve their country, we have
decided to postpone the next concert sales period.  We think fans should
not have to choose between watching current events unfold or dealing
with gaining concert seats.  We’ll resume our full ticketing presales
and general sales shortly, probably next week.”

Your Fan Club will keep you posted on the news and will provide at least
48 hour written notice prior to the resumption of presales.

We appreciate your understanding.

Regards,

Jonathan Todd
Director

Girshon, Laura, Kelly, Delayne, Carol, Kelli and the Club Staff



March 15, 2003

Hi Members!

We know some Members weren't able to get the seats they wanted at the
first presale.  We believe we'll have a great second presale next week. 
We've heard loud and clear from Members who didn't get what they wanted
and we're working on what we can do or offer you to make you happy.

BUT WE SEE THOUSANDS OF YOU GOT GOOD SEATS TOO!  We'd like to ask that
if you believe you got value from your Club Membership, got good seats
and/or experienced good Member Services from our team, that you REPLY TO
THIS LETTER and tell us the concert you got the seats for, the seats you
got and what your positive experience was.  This will quickly tell us
how well the club is working for everyone.

Thanks!

Your Club Staff

March 13, 2003




Our sincerest apologies for any trouble or stress the Ticket Presale may
have caused you.  We believe the Ticketing Agencies have corrected the
problems which some Members may have experienced today.  

YOU CAN STILL GET ADVANCE TICKETS and things should be easier tomorrow.
This letter explains what caused difficulties today and how we’ve fixed
the problems for you.

We exist as a Fan Club to bring you closer to the artists you love –
Fleetwood Mac.  Please take a moment to read this note, John.  We’ll
tell you how to provide feedback at the end of this letter.  We want to
hear about your experience so we can learn more about how to make the
Club more valuable to you.

THE GOOD NEWS:  As of 6:28 pm PST tonight, there are at least 300 and up
to 2,100 tickets available for you at EACH VENUE except Staples LA.
Furthermore, there are seats in ALL price levels in ALL venues that are
on sale with the exception of Staples in LA.  (Staples has all levels
except the lowest price levels available and we expect to have more of
those open by tomorrow morning. – In fact, I just got on to Ticketmaster
and was offered Row 19 in Section 4 on the floor.)  

Your presale continues until 9:00 pm PST on the 14th and you should have
no trouble getting something you want tonight and tomorrow morning.

THE GLITCHES:  Three things happened beyond our control this morning
that we’ve corrected now.  First, some Ticketmaster cities opened up at
9:00 am LOCAL time instead of 9:00 am PACIFIC time.  This was an honest
mistake. Second, the number of connections caused system delays at
Ticketmaster. This caused lots of our Members to hold tickets ready to
buy at the same time.  New Members signing on therefore saw few or no
choices.  Third, some venues that were supposed to have public blocks
open this morning didn’t have them available immediately, giving the
illusion that they were sold out or only had limited seating.  We’ve
fixed all these problems.

ABOUT THE FUTURE:  We’ll make changes for the next presale which I’m
confident will meet with your approval.  We’ll lighten the big hit on
Ticketmaster by starting future sales at 9:00 am local time.  This
staggers Members.   We’ll verify open seats earlier with Ticketmaster so
the whole block goes up early.  These systems are big and complex. 
Nothing we do can guarantee that everything always runs smoothly.  But
for tonight and tomorrow, you should have a much easier experience at
Ticketmaster and Tickets.com.

The response for tickets from Fan Club members today was simply
overwhelming!  In fact, there was so much activity this morning that
some of you were unable to get on to Ticketmaster or get the seats you
wanted. I’m thrilled to see that many of you have scored exceptional
seats and that you’re happy with your club.  Our concern now is to
provide any of our Members who have experienced problems with a
solution. 

If you want to share your experience or provide suggestions, please
visit the Chat Room at www.MickFleetwood.com and choose NEWS.  Add your
thoughts to existing threads or start your own topic.  We’ll check often
so we’re sure we’re hearing you!

Finally, we’re trying to return Hotline (818.917.6479) phone calls and
answer email, but the volume makes reaching everyone impossible.  We’ll
read EVERY email you have sent next week, but can’t reply to all.  We
hope you understand that our focus needs to be on the presale tomorrow
and the future and we’ll be working to keep everything running as
smoothly as possible.

Again, our heartfelt apology for any inconvenience today.  Errors were
in systems beyond our control.  We do have a block of great tickets set
aside for you for tonight and tomorrow.  Best of Luck in snagging the
seats you want!

Regards,

Jonathan Todd
Director

Kelly, Carol, Laura, Kelli, Girshon, Delayne and your Club Staff!

March 12, 2003



Presale dates: Thursday, 3/13 - Friday, 3/14
Presale begins: 9:00am Pacific Standard Time Presale ends: 9:00pm
Pacific Standard Time

To get started:
1. Go to http://www.ticketmaster.com/artist/735087

2. Select the show you want to attend.

3. Use your CLUB USERNAME/ID in the "Presale Password" box for access.
Password is case-sensitive so you must enter the password exactly as you
created it.

For tickets to the Buffalo or Oklahoma City shows, go to:
http://www.tickets.com/browse.cgi?pgid=2007180

Only select shows are available at this time. This password is good for
these presale dates only. You'll be notified as soon as additional
presale dates for the remaining shows are announced.

Ticket prices are subject to convenience and processing fees. This is an
exclusive, internet-only presale, valid only while ticket supplies last.
========================== Visit http://www.MickFleetwood.com and
http://www.Nicksfix.com for content, chat room and additional news and
information.

FOR SHOWS ON SALE AT THIS PRESALE SCROLL DOWN PLEASE

MORE DETAILS FOR THOSE OF YOU WHO ARE NEW OR JUST WANT TO BE BETTER
INFORMED:  THIS INFORMATION HAS BEEN PROVIDED IN PREVIOUS MAILS TO THE
CLUB MEMBERSHIP BUT POSTING HERE AGAIN JUST TO BE CLEAR!

=======================

ABOUT YOUR PASSWORD:

Entry into the CLUB AND TICKETMASTER/TICKETS.COM is CASE SENSITIVE. This
means upper and lower case letters need to be typed as you entered them
when you signed in. Most protected systems use the same method to
guarantee authentication.

If you created your User Name as:

GREATCLUB

It will not work if you enter:

GREATclub

Or

GreatClub

To purchase tickets on 3/13 & 14 you must enter your password for the
presale (which is your Club USER NAME/ID)

======================

Members will receive emails prior to all our club presales.  Club
members will be given the chance to pre-order tickets before the general
public and in reserved areas just for fan club members.  You will also
have the ability to select seats from the general public block BEFORE
the general public onsale! You're virtually guaranteed a seat at theses
shows as a club member.

Log-on to your member pages at:
http://www.fleetwoodmac.com/fans/fans_fast.htm

See the Welcome Video by Mick Fleetwood at:
http://www.fleetwoodmac.com/members/fan_video_audio.htm

==========================
PRESALE #1
March 15th Public on sale Dates (Club Pre-Sale March 13-14) IF YOUR SHOW
IS NOT LISTED HERE IT WILL APPEAR IN A PRESALE COMING DURING THE NEXT
DAYS AND WEEKS. WE DON’T KNOW WHEN JUST YET. YOU’LL ALL GET EMAIL
COVERING THIS AS SOON AS WE HAVE FIRM DATES FOR THE NEXT SHOW PRESALES!

Washington DC – MCI Center

Pittsburgh, PA – Mellon Arena

Cleveland, OH – Gund Arena

Buffalo, NY – HSBC Arena (TICKETS.COM PRESALE)

Atlantic City, NJ – Boardwalk Hall Arena

Philadelphia, PA – First Union Center

Boston, MA – Worchester Centrum

Columbus, OH – Schottenstein Center

Uniondale, NY – Nassau Coliseum

E. Rutherford, NJ – Continental Arena

Chicago, IL - Allstate

Oklahoma City, OK - OK Ford Center (TICKETS.COM PRESALE!)

Los Angeles, CA – Staples Center

Anaheim, CA – Arrowhead Pond

===============================
DURING THIS TIME WE CAN'T RESPOND TO INDIVIDUAL EMAILS!
PLEASE DO NOT REPLY TO THIS MESSAGE.

We can't reply to e-mail fast enough and need to rely on these email
newsletters to give you information. If we know when something important
it will be published in these letters to you. Please don't reply to this
mail as we just can't respond once it gets this close. We promise you'll
have everything you need to know if you read the Club newsletters!
Thanks for understanding!  REMEMBER - You are purchasing tickets from
Ticketmaster or Tickets.com on their systems through their people.  If
you have questions not answered by this letter please contact the
ticketing group you are buying from through their customer service.  We
can't help with ticketing issues.  As your Club, we've blocked off the
seats.  The rest is up to you and the ticketing agency!

===============================

The preliminary tour dates are as follows.  IF YOU SEE A CONCERT HERE
THAT IS NOT IN PRESALE #1, YOU WILL HAVE A CHANCE TO ENTER A PRESALE
SHORTLY FOR THESE DATES.  KEEP WATCHING YOUR CLUB MAIL FOR THE NEXT
PRESALES:

DATE				CITY			VENUE
Wednesday, May 07		Columbus, OH		Value City Arena
Friday, May 09			Washington, D.C.	MCI Center
Saturday, May 10		Pittsburgh, PA		Mellon Arena
Tuesday, May 13		Cleveland, OH		Gund Arena
Thursday, May 15		Buffalo, NY		HSBC Arena
Saturday, May 17		Atlantic City, NJ		Broadwalk Hall Arena
Monday, May 19		Philadelphia, PA	First Union Center
Wednesday, May 21		Albany, NY	  	Pepsi Arena
Friday, May 23			Uniondale, NY		Nassau Coliseum
Sunday, May 25		East Rutherford, NJ	Continental Air Arena
Tuesday, May 27		Worcester, MA		Worcester's Centrum Center
Saturday, May 31		Nashville, TN		Gaylord Entertainment Ctr
Sunday, June 01		Greenville		BiLo Center
Tuesday, June 03		Atlanta, GA		Philips Arena
Thursday, June 05		Birmingham, AL 	BJCC Arena
Saturday, June 07		Fort Lauderdale, FL	Office Depot Center
Thursday, June 19		St. Paul, MN		Xcel Energy Center
Sunday, June 22		Moline, IL 	 	The Mark of the Quad Cities
Tuesday, June 24		Indianapolis, IN		Conseco Fieldhouse
Thursday, June 26		Chicago, IL		AllState Arena
Sunday, June 29		Milwaukee, WI		Summerfest
Tuesday, July 01		Oklahoma City, OK	Ford Center
Thursday, July 03		Dallas, TX		American Airlines Center
Saturday, July 05		Las Vegas, NV		MGM Grand
Tuesday, July 08		San Jose, CA		HP Pavillion at San Jose
Friday, July 11			Los Angeles, CA	Staples Center
Monday, July 14		Phoenix, AZ		America West Arena
Wednesday, July 16		Anaheim, CA		The Arrowhead Pond Monday, July
21		Oakland, CA		Oakland Arena
Thursday, July 24		Portland, OR		Rose Garden
Saturday, July 26		Tacoma, WA		Tacoma Dome
======================
Be sure to visit www.MickFleetwood.com and www.Nicksfix.com, our other
two Official Sites for interesting content, chat rooms and additional
news and information.

Call your local radio station and say, "I WANT TO HEAR THE NEW FLEETWOOD
MAC SONGS!"  The more the radio plays Fleetwood Mac the longer and
bigger and better the tour season will be!  You really can make a
difference!

Good luck!

Best Regards,

Jonathan Todd, Director
Girshon, WebMaster
Kelly, Fan Relations Manger
Carol, Customer Service Manager
And the entire Fan Club Staff!


March 10, 2003

BEFORE GOING TO A PRESALE READ THIS CAREFULLY PLEASE!

Any newsletters from us will be sent with your CURRENT AND VALID USER
NAME/ID.  Use the most recent USER NAME/ID as your PASSWORD at
Ticketmaster.com/Tickets.com. 

=======================

FOR ALL SHOWS OTHER THAN BUFFALO DURING THIS PRESALE VISIT:
www.Ticketmaster.com and search for Fleetwood Mac.

FOR BUFFALO VISIT
www.Tickets.com and search for Fleetwood Mac.

PRESALE BEGINS 3/13 AT 9:00 AM PACIFIC TIME (LOS ANGELES TIME) AND
CONCLUDES AT 3/14 AT 9:00 PM PACIFIC TIME.

You will see other presales out there (some before ours). DON'T FRET!
You're safe! The other presales you see are generally VENUE sales.  Some
are on sale now. The venue has the right to offer their season ticket
holders and other VIP's advance sales. THESE DON'T AFFECT CLUB MEMBERS
AS THEY CAN NOT ENTER YOUR CLUB RESERVED BLOCK OF TICKETS!

Fleetwood Mac Fan Club Members have reserved blocks of seats held for
their club presale dates of 3/13 & 3/14 for Ticketmaster concerts going
on sale to the public on 3/15 & 3/17.  MORE CITIES AND MORE PRESALES
COMING SOON!


=======================

ABOUT YOUR PASSWORD:

Entry into the CLUB AND TICKETMASTER/TICKETS.COM is CASE SENSITIVE. This
means upper and lower case letters need to be typed as you entered them
when you signed in. Most protected systems use the same method to
guarantee authentication.

If you created your User Name as:

GREATCLUB

It will not work if you enter:

GREATclub

Or

GreatClub

To purchase tickets on 3/13 & 14 you must enter your password for the
presale (which is your Club USER NAME/ID) 

====================== 

Members will receive emails prior to all our club presales.  Club
members will be given the chance to pre-order tickets before the general
public and in reserved areas just for fan club members.  You will also
have the ability to select seats from the general public block BEFORE
the general public onsale! You're virtually guaranteed a seat at theses
shows as a club member.

Log-on to your member pages at:
http://www.fleetwoodmac.com/fans/fans_fast.htm 

See the Welcome Video (PUT UP TODAY!) by Mick Fleetwood at:
http://www.fleetwoodmac.com/members/fan_video_audio.htm 

==========================
PRESALE #1
March 15th Public on sale Dates (Club Pre-Sale March 13-14) IF YOUR SHOW
IS NOT LISTED HERE IT WILL APPEAR IN A PRESALE COMING DURING THE NEXT
DAYS AND WEEKS. WE DON’T KNOW WHEN JUST YET. YOU’LL ALL GET EMAIL
COVERING THIS AS SOON AS WE HAVE FIRM DATES FOR THE NEXT SHOW PRESALES!

Washington DC – MCI Center

Pittsburgh, PA – Mellon Arena

Cleveland, OH – Gund Arena

Buffalo, NY – HSBC Arena (TICKETS.COM PRESALE)

Atlantic City, NJ – Boardwalk Hall Arena

Philadelphia, PA – First Union Center 

Boston, MA – Worchester Centrum 

March 17th Public on sale Dates (Club Pre-Sale March 13-14)

Columbus, OH – Schottenstein Center

Uniondale, NY – Nassau Coliseum

E. Rutherford, NJ – Continental Arena

Chicago, IL - Allstate

Los Angeles, CA – Staples Center

Anaheim, CA – Anaheim Pond

===============================
DURING THIS TIME WE CAN'T RESPOND TO INDIVIDUAL EMAILS!
PLEASE DO NOT REPLY TO THIS MESSAGE.

We can't reply to e-mail fast enough and need to rely on these email
newsletters to give you information. If we know when something important
it will be published in these letters to you. Please don't reply to this
mail as we just can't respond once it gets this close. We promise you'll
have everything you need to know if you read the Club newsletters!
Thanks for understanding!  REMEMBER - You are purchasing tickets from
Ticketmaster or Tickets.com on their systems through their people.  If
you have questions not answered by this letter please contact the
ticketing group you are buying from through their customer service.  We
can't help with ticketing issues.  As your Club, we've blocked off the
seats.  The rest is up to you and the ticketing agency! 

=============================== 

The preliminary tour dates are as follows.  IF YOU SEE A CONCERT HERE
THAT IS NOT IN PRESALE #1, YOU WILL HAVE A CHANCE TO ENTER A PRESALE
SHORTLY FOR THESE DATES.  KEEP WATCHING YOUR CLUB MAIL FOR THE NEXT
PRESALES:

DATE				CITY			VENUE
Wednesday, May 07		Columbus, OH		Value City Arena
Friday, May 09			Washington, D.C.	MCI Center
Saturday, May 10		Pittsburgh, PA		Mellon Arena
Tuesday, May 13    		Cleveland, OH		Gund Arena
Thursday, May 15		Buffalo, NY		HSBC Arena
Saturday, May 17		Atlantic City, NJ	Broadwalk Hall Arena
Monday, May 19			Philadelphia, PA	First Union Center
Wednesday, May 21		Albany, NY	  	Pepsi Arena		
Friday, May 23			Uniondale, NY		Nassau Coliseum
Sunday, May 25		    	East Rutherford, NJ	Continental Air Arena
Tuesday, May 27			Worcester, MA		Worcester's Centrum Center
Saturday, May 31		Nashville, TN		Gaylord Entertainment Ctr
Sunday, June 01			Greenville		BiLo Center
Tuesday, June 03		Atlanta, GA		Philips Arena
Thursday, June 05		Birmingham, AL 		BJCC Arena
Saturday, June 07		Fort Lauderdale, FL	Office Depot Center
Thursday, June 19		St. Paul, MN		Xcel Energy Center
Sunday, June 22			Moline, IL 	 	The Mark of the Quad Cities
Tuesday, June 24		Indianapolis, IN	Conseco Fieldhouse
Thursday, June 26		Chicago, IL		AllState Arena
Sunday, June 29			Milwaukee, WI		Summerfest 
Tuesday, July 01		Oklahoma City, OK	Ford Center
Thursday, July 03		Dallas, TX		American Airlines Center
Saturday, July 05		Las Vegas, NV		MGM Grand
Tuesday, July 08		San Jose, CA		HP Pavillion at San Jose
Friday, July 11			Los Angeles, 	CA	Staples Center
Monday, July 14		    	Phoenix, AZ		America West Arena
Wednesday, July 16		Anaheim, CA		The Arrowhead Pond 
Monday, July21			Oakland, CA		Oakland Arena
Thursday, July 24		Portland, OR		Rose Garden
Saturday, July 26		Tacoma, WA		Tacoma Dome
======================
Be sure to visit www.MickFleetwood.com and www.Nicksfix.com, our other
two Official Sites for interesting content, chat rooms and additional
news and information.

Call your local radio station and say, "I WANT TO HEAR THE NEW FLEETWOOD
MAC SONGS!"  The more the radio plays Fleetwood Mac the longer and
bigger and better the tour season will be!  You really can make a
difference!

If you made it this far in this LONG letter, give yourself a cheer! 
You're ready for the sale.  Please print this for reference!  We hope to
see you soon at the best concert of your life . . . FLEETWOOD MAC!  


Best Regards,

Jonathan Todd, Director
Girshon, WebMaster
Kelly, Fan Relations Manger
Carol, Customer Service Manager
And the entire Fan Club Staff!



March 9, 2003


All Ticketmaster CLUB sales begin at 9:00 am PACIFIC TIME (California
time).  We're still working on the beginning time for the Tickets.com
sales and will let you know by Tuesday.

All CLUB sales begin on 3/13 and end at 9:00 pm Pacific on 3/14.  THIS
IS NOT TRUE OF THE PUBLIC SALE.  ON 3/13 - EXCLUSIVELY FOR OUR MEMBERS
-YOU CAN BUY ANYTHING GOING ON SALE ON THE 15TH OR THE 17TH!  

We can't reply to e-mail fast enough and need to rely on these email
newsletters to give you information.  If we know when something
important it will be published in these letters to you.  Please don't
reply to this mail as we just can't respond once it gets this close.  We
promise you'll have everything you need to know if you read the Club
newsletters!  Thanks for understanding!

MORE DETAILED NEWS COMING TO YOU SOON - EVERYTHING WE KNOW WE PASS ON TO
YOU AS IT IS CONFIRMED TO US!

If you lose YOUR PASSWORD or forget it, visit the club entry page and
retrieve your user name/login and club password at:

http://www.fleetwoodmac.com/fans/fans_fast.htm  

Regards,

Jonathan & the Club Staff


March 9, 2003


As the first of our presales approaches, we want to begin explaining the
process to you.  It's going to take a bit to cover everything, so grab
your favorite beverage while this is printing and get ready feel you're
back in school taking a final exam!  By the way - There's nothing we can
do to make it "simpler".  We're using the ticketing industry's method
here.  Pencils sharpened?  Let’s go!

THE MOST IMPORTANT THING TO KNOW:  YOUR CLUB USER NAME/LOGIN OF 
xxxxxx IS WHAT YOU WILL ENTER AS YOUR PASSWORD AT
TICKETMASTER/TICKETS.COM to allow you access to the Club Member Only
Presale!  This is a bit tricky! At the CLUB you have BOTH a USER
NAME/LOGIN and a PASSWORD FOR THE CLUB. AT THE PRESALE YOU ONLY WILL
NEED YOUR USER NAME/LOGIN to validate your purchase!

You will purchase tickets for all of the first events to go on sale at
ticketmaster.com EXCEPT FOR THE BUFFALO show which is sold through
tickets.com.  You'll receive direct links from us before Tuesday.  If
you don't use our links you can still join the presale by visiting
www.ticketmaster.com or www.tickets.com and searching for Fleetwood Mac.

All Ticketmaster sales begin at 9:00 am PACIFIC TIME (California time).
We're still working on the beginning time for the Tickets.com sales and
will let you know by Tuesday.

All sales begin on 3/13 and end at 9:00 pm Pacific on 3/14.  THIS IS NOT
TRUE OF THE PUBLIC SALE.  ON 3/13 - EXCLUSIVELY FOR OUR MEMBERS -YOU CAN
BUY ANYTHING GOING ON SALE ON THE 15TH OR THE 17TH!  

IF YOU WANT ANY SHOW ON THE LIST AT THE END OF THIS LETTER, YOU CAN BUY
TICKETS FOR THAT SHOW STARTING AT 9:00 AM PACIFIC TIME ON 3/13!

You pay Ticketmaster or Tickets.com directly via credit card.  You pay
the same price as the general public.  Your Club does not earn anything
from this sale nor do we add any fees!  The transaction is between you
and the ticketing party.  

You may purchase up to 4 seats per show and up to 20 seats per concert
leg for each Club Member.  Please don't join the club 2 or 3 times just
to get more tickets.  However a husband could join and his wife also
join providing the family with up to 8 tickets per show.  We have
scalping software in place to detect large groups of memberships going
to single individuals and the ticket agencies will block multiple
purchases.

You can select the best seats available at the time you begin your
transaction or you can specify a price range and have seats suggested by
the ticketing system.  either way, you'll receive a choice from ALL
SEATS that will be on sale LATER to the public PLUS anything in our
reserved Club block of GREAT SEATS!

Again, our block of seats begins at the VERY FIRST ROW ON THE FLOOR IN
THE BEST SECTION OF EACH HOUSE and continues through the 25-30 row in
most venues.  THESE ARE GOOD SEATS!!!

If you want the best of our block, you'll need to be ready to buy at
9:00 am Pacific time on 3/13.  If you want lower cost seats that are
further back, consider entering the sale after noon on 3/13.

Remember - DO NOT GO TO THE CLUB TO GET TICKETS!  You purchase tickets
directly from the ticketing agencies.  

You will receive at least one Club mailing a day between now and 3/12.
Each will have your USER NAME/Login from now on BUT NOT YOUR CLUB
PASSWORD SO YOU DON'T GET CONFUSED AT THE PRESALE AND ENTER THE WRONG
THING!

ABOUT YOUR PASSWORD:

Entry into the CLUB AND TICKETMASTER/TICKETS.COM is CASE SENSITIVE.  

This means upper and lower case letters need to be typed as you entered
them when you signed in.  Most protected systems use the same method to
guarantee authentication.  

If you created your User Name as:

GREATCLUB

It will not work if you enter:

GREATclub

Or

GreatClub

To purchase tickets on 3/13 & 14 you must enter your password for the
presale (which is your Club Login) exactly as listed below:

xxxxxx

We can't reply to e-mail fast enough and need to rely on these email
newsletters to give you information.  If we know when something
important it will be published in these letters to you.  Please don't
reply to this mail as we just can't respond once it gets this close.  We
promise you'll have everything you need to know if you read the Club
newsletters!  Thanks for understanding!

If you lose this or forget it, visit the club entry page and retrieve
your user name/login and club password at:

http://www.fleetwoodmac.com/fans/fans_fast.htm  

Regards, (DATES AND VENUES FOLLOW)

Jonathan Todd
Director

FAN CLUB PRESALE #1: 

The following list shows the cities that will go on sale to the public
on March 15th and 17th.  (MORE CITIES AND MORE PRESALES COMING SOON! 
WE'LL NOTIFY YOU AS SOON AS DETAILS ARE FINAL!) 

If you want to purchase tickets in any of THE FOLLOWING cities, you will
be given the chance to pre-order tickets BEFORE THE GENERAL PUBLIC AND
IN RESERVED AREAS JUST FOR FAN CLUB MEMBERS on: MARCH 13 - 14! ALL SHOWS
AVAILABLE IN OUR PRESALE THROUGH TICKETMASTER.COM UNLESS NOTED HERE:

================================ 

March 15th Public on sale Dates (Club Pre-Sale March 13-14) 

Washington DC – MCI Center 

Pittsburgh, PA – Mellon Arena 

Cleveland, OH – Gund Arena 

Buffalo, NY – HSBC Arena (TICKETS.COM PRESALE) 

Atlantic City, NJ – Boardwalk Hall Arena 

Philadelphia, PA – First Union Center 

Boston, MA – Worchester Centrum 



March 17th Public on sale Dates (Club Pre-Sale March 13-14) 

Columbus, OH – Schottenstein Center 

Uniondale, NY – Nassau Coliseum 

E. Rutherford, NJ – Continental Arena 

Chicago, IL - Allstate 

Los Angeles, CA – Staples Center 

Anaheim, CA – Anaheim Pond 

=============================== 

NOTICE: OUR LOGIN NAMES ARE BEING UPLOADED INTO THE TICKETING AGENCIES'
SOFTWARE TO BECOME YOUR PASSWORD AT THE PRESALE THEREFORE THERE ARE NO
REFUNDS OR CANCELLATIONS IN MEMBERSHIP AS WE CAN'T TAKE YOUR PASSWORD
OUT OF THE SYSTEM.

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